Youth Congress launches call centre to pep up enrollment drive in Karnataka
Ahead of Congress MP Rahul Gandhi’s five-day visit to Karnataka from yesterday, the Karnataka Pradesh Youth Congress Committee set up a call centre, the first of its kind in the country, to pep up its enrollment drive across the state.
Established by Karnataka Pradesh Youth Congress Committee President Krishna Byre Gowda at the behest of Rahul Gandhi, the call centre received a total of 275 calls on the first two days after it became operational on Kumara Krupa Road in Bangalore.
The call centre is equipped with eight telephone lines and is manned by trained personnel well versed in Kannada, English and Hindi from 9 am to 7 pm. “We received 124 calls on the first day and 150 calls on the second day”, said Ajay Kumar Singh, a Youth Congress member, who is supervising the call centre.
The Youth Congress is expecting the response to increase manifold after the visit of Rahul Gandhi, who is touring the state. “It is just two days old and the response has been good. We have received calls from all parts of the State, but most of the calls came from Bangalore. We are sure the calls will increase after the tour of Rahul Gandhi”, Singh said.
At the call centre, the caller’s details like name, address, phone number, e-mail address and professional details and taken and fed into a computer. “The caller will receive a primary membership card delivered at his doorstep. The members are segregated district-wise and their details will be sent to the district unit of the Youth Congress. The member will be roped into the activities of the party based on his or her interest and commitment level”, he said.
The high-tech enrollment drive of the Youth Congress does not end with the call centre. Persons interested in becoming a member can also send an SMS or an e-mail. The SMSes and e-mails are processed at New Delhi and sent to the respective state unit offices for follow up action.
Youth Congress functionary Yatish Babu said the party will also be enrolling members through the traditional method of filling up a form during Rahul Gandhi’s visit. “We will have stalls with application forms set up at places, where Rahul Gandhi stops during his tour”, he added.
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